Nielsen Norman Group is looking for talented research assistants who are currently enrolled as undergraduate or graduate students at a university or college. This is a paid, part-time, remote position.

Application Deadline: March 14, 2025

Benefits

• Mentorship from world-class UX experts at NN/g.
• Free access to NN/g’s virtual UX courses 
• Opportunity to gain UX Certification for free (must pass the corresponding exams)
• Possibility of transitioning into a regular staff position

Available Positions

We are hiring for three types of research-assistant positions:

1. Qualitative Research Assistant
2. Data Research Assistant
3. Instructional-Design Assistant

General Requirements

• Undergraduate or graduate student currently enrolled at a university
• Expected graduation date: Dec 2025 or later
• Majors: human-computer interaction, human factors, user experience, cognitive science, psychology, computer science, statistics, instructional design, or another UX-related program
• Ability to work year round, with a minimum commitment of 10 hours per week
• Quick, self-motivated learner 
• High productivity and responsiveness
• Excellent English-language skills (both written and oral)
• (Bonus but not required) Fluency in other languages and familiarity with other cultures

Position-Specific Responsibilities and Skills

1. Qualitative Research Assistants

Qualitative research assistants will conduct a variety of UX-research activities under the supervision of an NN/g staff member.

Applicants should demonstrate:

• Strong knowledge of research methodology and human-behavior principles
• Experience with qualitative research methods such as interviews and usability testing
• Strong analytical and communication skills

Note: We are not hiring design assistants currently.

2. Data Research Assistants

Data research assistants will support NN/g with various data-collection activities and will work on automating internal data-related flows and processes.

Applicants should demonstrate:

• Knowledge of R programming and statistical analysis
• Strong programming skills (Python or similar languages preferred)
• Experience with 3-tier web-app development and Google Apps scripts
• Experience interfacing with analytics and social-media systems
• (Bonus but not required) Familiarity with data-visualization tools (e.g., Tableau)

3. Instructional-Design Assistants

Instructional-design assistants will support UX-training curriculum and course development and audit educational content, providing feedback and suggestions.

Applicants should demonstrate:

• Prior experience in an instructional design or support role (preferred)
• Strong organizational and communication skills
• Ability to critically evaluate and improve educational content

Location:  Fully remote

How to Apply

Please fill out this form by March 14, 2025. You will be required to log into a Google Account to upload your cover letter and resume.

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Information About the Experience of Being an Intern at NN/g

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